Reservation terms
Prices
All prices are in euros and include VAT.
Confirmation
We kindly ask you to confirm the number of participants no later than two business days prior to the event. Billing is based on the confirmed number of guests.
Billing
Billing must be agreed on in advance. Billing in Finland: 8 days net, billing surcharge 15,00 / invoice. The following information is needed for billing: company name, business ID, contact person, postal address and e-invoice address.
Cancellation
In case of cancellation, a cancellation fee will be charged on expenses (room rent and catering) based on the total price of the reservation as follows:
Number of people | Cancellation time | Fee |
less than 10 people | up to 2 business days prior | no expenses |
1 business day prior or later, or no-show | 50 % | |
less than 20 people | up to 3 business days prior | no expenses |
2 – 1 business days prior | 25 % | |
later than 1 business day prior, or no-show | 75 % | |
less than 50 people | up to 15 business days prior | no expenses |
14 – 10 business days prior | 25 % | |
9 – 3 business days prior | 50 % | |
2 business days prior, later, or no-show | 100 % | |
less than 100 people | up to 30 business days prior | no expenses |
29 – 15 business days prior | 25 % | |
14 – 5 business days prior | 50 % | |
4 business days prior, later, or no-show | 100 % | |
over 100 people | cancellation terms to be agreed on separately |